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Can I order a one-off keyboard with custom color or engravings?

99.9% of the time, no. The only exceptions are for custom variants of existing cases with differ...

Are your keyboards rated for use under extreme conditions?

No; they are only designed for reasonable indoor use. I will make no guarantee for use in harsh ...

Do you take commissions for PCBs, plates, or individual parts?

No.  I design holistically so all parts perform ideally together; this cannot be done with parti...

Where should the gaskets be installed?

They should be installed into the grooves in the bottom case half so they hold up the PCB tabs.

The firmware flashing log results don't match completely with the provided screenshots; is this fine?

As long as it reports that flashing is successful, types normally, and shows up in Via configurat...

Can I install gaskets to the case-side rather than plate-side?

Yes, but only with caution. First, gently place the plate into the case, and see where the plate...

Can I change my order details such as case type, color, etc. after placing the order?

No. If group buy: The order details are used to manufacture the exact amount and type of boards ...

Will the colors be identical to another board?

No. The color of coatings such as anodizing and e-coat can vary significantly due to dye mixture...

Will the colors be identical to a previous batch or round?

No. The color of coatings such as anodizing and e-coat can vary significantly due to dye mixture...

Will this color be matched exactly to this keyset?

→ Will the color(s) be exactly what is described?

Will the color(s) be exactly what is described?

No. The color of coatings such as anodizing and e-coat can vary significantly due to dye mixture...

Is shipment before/around the ETA guaranteed?

No. An ETA is an Estimated Time of Arrival; as per its name; it is only an estimate or guess as ...

The project does not seem like it will ship by the ETA, or has passed the ETA. Can you take responsibility?

No.  An ETA is an Estimated Time of Arrival; as per its name; it is only an estimate or guess as...

When is the ETA of shipment for this?

For anything pre-sale or IC stage: I don't know. For anything in the group buy phase: Usually su...

Will this board be available with another type of USB connector?

No. Both the PCB and case are designed around a specific connector.

Are your keyboards waterproof?

No.

Will this be available in another color?

Not unless otherwise stated. You are free to purchase and refinish a keyboard in another color u...

Can I install hotswap sockets/Mill-Max sockets/Holtites into this keyboard PCB?

I do not support this whatsoever, for each PCB is designed specifically to support their intended...

Can I install a third party PCB into this keyboard?

→ Can I swap part of this keyboard with another?

Can I swap part of this keyboard with another?

Not unless clearly noted otherwise. I design each keyboard so that they work ideally with the or...